There are strict time limits for a WorkCover claim in Queensland, which are 6 months for a statutory claim, 20 business days to get full back pay, and 3 years to make a common-law claim for employer negligence.
These general limitation periods are from the date of injury (or becoming aware of the injury), and missing yours typically means being blocked from seeking workers’ compensation.
The time limits can change based on your circumstances, so it’s best to seek early legal advice from an experienced WorkCover lawyer. In the meantime, our legal guide to Queensland’s WorkCover claim time limits explains the following:
Type of Claim | Time Limit |
|---|---|
Make an accident report with your employer | Notify your employer immediately (or as soon as you can) |
Lodge a statutory WorkCover claim after the workplace injury happened | Lodge your claim within six months from the date of the injury or its diagnosis |
Respond to a DPI assessment for a NOA (Notice of Assessment) | Within 20 business days |
Requesting a review of a denied WorkCover claim | Three months from the date of the decision |
Making a common law claim for employer negligence | Three years from the date of injury |
Missing your deadline can mean the end of a workers’ compensation claim, so you should act promptly. There are strict time limits for each stage of the claims process, and these can change depending on certain circumstances. Seek legal advice to be certain of yours.
If you have suffered a workplace injury, you could be eligible to make a WorkCover claim and receive financial support and statutory benefits designed to help with your recovery and replace lost wages.
Compensation is not payable for intentionally self-inflicted injuries or for injuries caused by serious and wilful misconduct.
Our work injury lawyers offer free initial legal advice that can explain:
We provide legal representation for workplace injury claims on a 100% no-win, no-fee basis. Pay only when you win with no upfront legal fees or costs. Call 1800 575 023
If you have suffered a workplace injury, you need to immediately file a work accident report to your employer (or as soon as you can). This action will help:
Note: lodging an accident report does not start the claims process. You still need to lodge a claim form with WorkCover (or your employer can do so on your behalf)
Employers must report injuries to WorkCover within eight business days as stated in the Workers Compensation and Rehabilitation Act 2003
The primary statutory time frame for a workers compensation claim in Queensland is six months from the:
First seek medical attention and get a Work Capacity Certificate (WCC) from your doctor. You must have a medical certificate when making a claim for a work related injury that explains your diagnosis, work capacity and treatment plan.
According to the Australian Tax Office, WorkCover weekly payments are treated as taxable income because they replace your regular pay.
But lump sum compensation you may receive at the end of a WorkCover claim (e.g. permanent impairment or common law damages), could have different tax implications. Some lump sum payments might be tax-free (or taxed at a lower rate), depending on your individual circumstances.
We recommend you meet with a tax professional or accountant to understand how your specific WorkCover payments could impact your tax obligations.
WorkCover Queensland should make a claim decision within 20 business days, but it can take just 10 days for some simple cases.
However, a claim could take more than 20 days if WorkCover needs further information to make a decision, such as:
Once you have lodged a claim, you will get an information statement and a claim decision.
When WorkCover Queensland approves your case, you can receive statutory benefits such as weekly compensation and reimbursement of rehabilitation expenses and reasonable medical costs.
WorkCover Queenland must give you an information statement within several days of a claim lodgement. which will explain the following:
If you don’t get a statement within several days, you should contact WorkCover to make sure they have lodged your claim in their system.
You should get a decision notice within 20 days of lodgement, which explains whether WorkCover is accepting or rejecting your claim. They must let you know in writing if they are going to exceed the 20-day limitation period. Here’s what happens for each possible outcome:
NOTE: At any stage a WorkCover lawyer can take over the progression of your case and give them the information they need to keep it moving.
WorkCover can make a lump sum offer for permanent impairment at the end of a WorkCover claim.
In that case, you would have a medical assessment to determine your Degree of Permanent Impairment (DPI). If WorkCover doesn’t arrange the assessment, you can ask for one.
You will then receive a Notice of Assessment (NOA) that includes a lump sum compensation offer as final settlement of a WorkCover claim.
Now you have 20 business days from receiving an NOA to make an important decision about your assessment, with three possible outcomes.
When you make a WorkCover claim, there is an important decision that ends all entitlements. Your DPI rating determines if you can get a lump sum payout for permanent impairment, or pursue a personal injury claim for employer negligence (or both)
You may be eligible to claim common law damages when your physical or psychological injury is caused by employer negligence. In such cases, the three-year limitation period starts from the date of injury or when you become aware of symptoms.
The time limit for common law and WorkCover claims can change (or pause) in exceptional circumstances so injured workers can still access fair compensation. Here are the exceptions:
There may be special circumstances if you miss the deadline for making a common law claim or statutory WorkCover claim. You may be granted an extension for the following:
NOTE: Extensions for missed deadlines are not automatic. Instead, there are specific assessment criteria. Additioinally, no compensation is paid for intentionally self-inflicted injuries.
You should seek advice from a solicitor before lodging a late claim. They know how WorkCover Queensland treats late lodgements and can increase your chance of success.
WorkCover must provide a written explanation of their decision when they deny a workers’ compensation claim. At this stage strict time limits apply to appeal their decision. (Workers Compensation and Rehabilitation Act 2003 (QLD) Chapter 13 )
Some WorkCover decisions must be appealed to the QIRC and not the QIR e.g. refusal to pay for some medical treatments. Legal advice helps manage strict review deadlines after a claim denial, particularly for psychiatric or psychological injury claims.
Strict time limits apply to WorkCover claims at every stage. Lodging late or after the deadline can result in delayed support or missing out on compensation. Early legal advice can help you access weekly payments and support for medical expenses and avoid these common errors.
Early advice can also help: